Latest news and updates

Have you registered to attend our newest online workshops?

Keeping Up with Quality is an exclusive program for QPA practices. This new structured support program is designed to simplify accreditation preparation and strengthen everyday systems.

Register Now!

See our schedule of webinars planned for this year!

The QPA webinar series is designed to be a valuable and interactive training resources that drives quality for your team and your practice. QPA practices have the added benefit of viewing webinar recordings at their convenience, anytime from their Connect portal.

Mark your calendars!

Webinar recordings are available on- demand, for QPA practices!

As a special benefit for QPA practice staff who are Connect portal users, you can view past webinar recordings at anytime to suit your busy schedule.

Register Now!

Register now for our next public webinar in May!

Infection Prevention & Control Guidelines

Explore how infection control is evaluated against the RACGP Standards and the key systems, processes, and documentation practices must have in place.

Reserve your spot now!

Are you looking for a change outside of your practice and interested in travel?

As a GP, have you ever considered sharing your experience and passion to support other practices in their quality journey?

Find out more

Article: Yet another vaccine mishap and accreditation failure

Closely following on from previous embarrassing reports of a practice being publicly outed in major press outlets for challenges with vaccine storage and cold chain, comes another breakdown with vaccination procedures, in this case with the incorrect vaccine being given to a child.

Article: 25 years on - has accreditation achieved its lofty ambitions?

Since accreditation became a requirement to access the PIP, WIP and other benefits in general practice, it is timely to ask whether accreditation has achieved its goals in improving the quality of general practice in Australia and providing assurances of safety and quality to patients.

Article: Think rural and remote. Think different.

Forty years in rural practice. Medical students and registrars, Rural Doctors Dispute, founding executive and subsequent RDANSW and RDAA President, rural workforce reforms, changes in rural medicine that also helped city GPs. All underpinned by the inspiration from doctors who shared the same passion and belief in rural and remote communities.

Getting started

How do I apply?

To apply simply go to the Connect login located at the top of the web page, create your user account and complete the application form. https://app-connect2.qpa.net.au/Login

What are the benefits of my General Practice being certified by QPA?

We believe that certification ensures high standards of healthcare and is a signifier of excellence that patients should actively seek when choosing a general practice. We make certification beneficial for our practices by delivering engaging, constructive and productive feedback that ultimately empowers practices to deliver the best patient outcomes.

What standards will my practice be certified against?

Your practice will be assessed against the RACGP 5th edition standards for general practices and for services they will be assessed against the RACGP 5th edition standards for after-hours and medical deputising services. The 5th edition of the RACGP standards are focused on patient outcomes and quality improvement. Our values as an organisation are in line with the 5th edition standards.

Inclusions

What does QPA do?

Once your application has been processed, your practice will be contacted by your assigned Quality Accreditation Manager (QAM). Your QAM will be your point of contact throughout the certification journey. They will assist with providing resources to help with your self-assessment and survey visit. After your survey visit is completed, you will be sent a comprehensive report which you will have an opportunity to provide feedback to QPA on. Your final report will then be issued to your practice and to our Certification Authority. Once certified, you will receive your certificate in hard copy and a copy will be accessible in your Connect portal.

Are there resources that QPA can provide to assist my practice during accreditation?

Yes, QPA’s Connect portal contains a comprehensive suite of resources to support your practice team.
Your QAM will work with your practice team to ensure you are provided with the resources best suited to your practice. We also have a comprehensive fortnightly webinar program that can be accessed by yourself and your team for training purposes.

Does QPA supply a P&P template?

Yes, we have a Policy and Procedure template which is designed in a format to help you make your manual a live working document for your practice team. There is no need for practices to create a new P&P manual, however our template provides guidance to ensure your existing manual is compliant against the 5th edition standards.

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