Your journey to quality starts here
Your practice is in good hands with our program
We’re with you every step of the accreditation journey
You’ll benefit from our collective experience
As we seek to understand your practice’s needs, we’ll partner with you to implement principles of quality assurance, risk mitigation and opportunities for continual improvement.
We understand your time is valuable and will ensure your journey with QPA is an investment into your long-term growth and success as a practice.
Accreditation
At QPA, we don’t tick a box when it comes to accreditation. We work in partnership with your team to ensure you’re going beyond the benchmark as we emplower your team to embed a culture of quality assurance.
Your journey
You’ll be guided and mentored through every stage by your dedication Quality Accreditation Manager who will arm you with all of the tools you need.
Exclusively for you
You’ll gain exclusive, multi-user access to our Connect portal and unlock the ever-growing library of resources and training material.
Our QPA guarentee
With the practice’s commitment to fully engage in our program, we will meet the timeframe obligations as set out with the National General Practice Accreditation (NGPA) Scheme.
Navigate the maze with ease
Engaging in our program early will help your team navigate accreditation which may seem like an overwhelming task. We’ll support your team to fully benefit from your investment and the exclusive resources available for you.
A dedicated survey support team
You’re onsite survey visit is fully organised by our dedicated planning team to ensure our quality surveyors can concentrate on fully engaging and understanding all aspects of your practice.
More time on-site
You’ll get the benefit of a full day visit from two of our experienced and fully trained surveyors who will listen, observe and share their experience to develop a tailored report that is thorough, professional and constructive. They’ll help you identify opportunities for further growth and improvement.
Quality delivered
With all of the resources and support at your fingertips, your team will be empowered to deliver the best quality health care outcomes for your patients.
Don’t just take our word for it, here’s what our practices have to say…
I wanted to express my thanks for the surveyors who conducted our practice site visit yesterday for their respectful manner towards our staff, doctors, patients and practice in general as well as for their willingness to share information and suggestions, answer questions and provide meaningful feedback.
It was great to see the results of our work come into fruition. There were some challenges but your amazing help made the process a million times easier and more manageable. I look forward to the next round now. All the best and thanks again for your assistance every step of the way.
FAQ
Why are QPA’s survey visits conducted over a longer duration than some other providers?
Our practices pay us to provide them with an assessment that is comprehensive and of the highest quality. Our assessment provides you with the peace of mind that all opportunities for improvement were identified. This means your business can operate at the optimal level, which translates to better outcomes for your patients.
My practice’s indicative fee from QPA is higher than other providers, why is this?
The QPA program differs vastly from our competitors, and we are confident our fees represent excellent value considering the quality of our program and our support.
What steps do I need to take to apply for accreditation with QPA?
A fee estimate can be requested on our website and your application can be completed via our online portal, Connect. Once the fee estimate is accepted and your application submitted, it will be approved by our administration team, and your Quality Accreditation Manager assigned. QPA will never automatically register or re-register your practice. Not only does the structure of our system prevent it, we believe that the choice should be yours.
My practice is already certified, how long before the practice’s expiry date should I apply for a new round of certification?
With the release of the 5th edition Standards and feedback from our practices, we recommend applying 18 months before your expiry date. This allows sufficient time for us to support you through the self-assessment.
To break it down, there are 124 indicators in the 5th edition Standards, applying 18 months will enable you 10 months to work on your self assessment and ensure you have the best chance of being prepared for the onsite assessment.
We have multiple practices, what can QPA do for us?
For practice groups we can offer alignment of expiry dates to assist with making your accreditation journey more streamlined. You will also have a dedicated QAM for your group, which helps with consistency of contact across your practices.
When are payments required?
Our non-refundable program fee of $1,800 including GST is required on application, with the accreditation fees invoiced six weeks prior to your survey visit.