QPA Webinar Series
Interactive online training for your teamCheck out our webinar topics for 2025…
Save these dates for later in the year!
Clinical waste (Public webinar)
When: Thursday 10th April 2025, 3pm AEST* REGISTER HERE
Details: Does your practice have the right protocols in place to ensure your clinical waste is stored, managed and handled appropriately and safely? Join us to discuss the importance of clinical waste and the areas of clinical waste management as it relates to the Standards.
Think rural and remote. Think different (Public webinar)
When: Thursday 1st May 2025, 2pm AEST* REGISTER HERE
Details: Here at QPA, we understand rural and remote practice and the need to listen. Accreditation is not about finding fault but engaging with people. Where other providers can give you a certificate, we guarentee our commitment. Join us for this introductory webinar that will show you how to navigate the rural accreditation maze and turn accreditation into a better experience for your patients and your practice.
Medical records requirements and auditing for GPs (Exclusively for QPA practices and PHN support teams)
When: Thursday 5th June 2025, 5pm AEST* (Registration details will be available closer to the date)
Details: One of the most common areas of non-conformities for a practice relates to medical records. This webinar will guide you through the requirements of the Standards and explore how to you can achieve greater compliance.
Open disclosure (Exclusively for QPA practices and PHN support teams)
When: Thursday 9th October 2025, 3pm AEDT* (Registration details will be available closer to the date)
Details: Learn more about how your practice can develop, follow and maintain an open disclosure process that is based on the Commission-developed Australian open disclosure framework for practices. In this webinar we will also discuss the obligations health professionals have to their patients
Other important information to note:
- *As the QPA head office is located in New South Wales, we operate under Australian Eastern Daylight Time (AEDT) during the following dates:
For 2024/25, AEDT takes effect from Sunday 6th October 2024 until Sunday 6th April 2025
For 2025/26, AEDT takes effect from Sunday 5th October 2025 until Sunday 5th April 2026
Outside of these dates, QPA operates under Australian Eastern Standard Time (AEST). Please be aware that webinar times are communicated in either AEST or AEDT depending on the time of year.
- Please be aware, if you are joining our webinar via a mobile device or tablet, you must download the Microsoft Teams app and view our live presentation through the app. The webinars can be viewed from Teams in the browser, only if you’re on a desktop computer or laptop.

Our webinars are designed to be a valuable and interactive training resource for you and your team.
- Most of our scheduled webinars are available exclusively for QPA practices to attend as part of our exclusive program of support and resources
- Presentations are continually being updated so you’re getting the most up-to-date information
- Our practices have the added benefit of accessing the webinar recordings at their convenience, anytime, via their Connect portal
- On occasions, QPA may present webinars publicly, whether a QPA client or not. Registration details to these webinars will be available on this page and promoted in our socials and e-newsletters in the weeks leading up to the presentation date.
- Our presenters are trained and experienced members of our QPA team, ready to answer your questions and provide clarity around the requirements of the Standards
- We schedule webinars to limit the disruption to your practice
- They are designed to support staff in running an efficient and professional practice and driving quality for your patients
- We cover a comprehensive range of topics that address the various indicators within the Standards
FAQ about our webinars
Is there a cost, or do I have to be a QPA client, to attend your webinars?
QPA webinars are part of the dedicated support we offer. There is cost to attend these sessions. Non-QPA clients are welcome to join our public webinars.
How do I register?
Details to our upcoming webinars will be published on this page and on our socials (Facebook and LinkedIn). Additionally, our QPA practices will be notified about exclusive webinars via QPA’s regular e-newsletters with registration details also published in the webinars section of the Connect portal.
On registering you attendance, you will be asked to provide some basic contact information including your email address. After the webinar has concluded, an email will be sent to all attendees with an invitation to complete an evaluation survey, required to be completed by close of business that same day. A QPA Certificate of Attendance can only be sent to those attendees who have returned the completed webinar evaluation survey within the required timeframe.
How do I log in for the live session?
Once you register to attend a webinar, a confirmation email will be sent straight to your inbox with the link to join the presentation. Please click on this link at the webinar session start time and you will be taken directly to the session. Ensure you register with an email address you can access on the day of the webinar.
If you are joining our webinar via a mobile device or tablet, you must download the Microsoft Teams app and view our live presentation through the app. The webinars can be viewed from Teams in the browser, only if you’re on a desktop computer or laptop.
In the spirit of reconciliation, Quality Practice Accreditation acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to the Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.
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