Empowering practices since 1999.
Cementing our commitment to quality
Quality is at the core of everything we do. QPA is accredited by globally recognised International Society for Quality in Healthcare (ISQua) to Guidelines and Standards for External Evaluation Organisations.
Our corporate social commitment and responsibility extends beyond general practice to our own local rural community of Gundagai, New South Wales, where QPA is proudly operated from.
Championing community connections
Through the many fundraising and awareness initiatives that our team passionately support, we aim to build and strengthen community connections and pride.
Environmental sustainability
Committed to reducing the environmental impact of our operators, we focus on sustainable business practices and aim to continually reduce our carbon footprint to become a carbon neutral office.
Our 20+ year history all started with providing general practices with a choice of certification provider.
Since our inception in 1999, we have provided certification services that empower general practices to deliver excellence to their patients and communities.
With National coverage, we are the only provider to specialise solely in certifying general practices. We live and breathe general practice and have a deep appreciation of what is it like to run a practice.
QPA is proudly based in rural NSW and understand the reality of all walks of life in Australia, across metropolitan, regional, rural and remote regions.
We’re passionate supporters of general practice and are well-known and active advocates for the profession.
QPA have over 100 quality surveyors
– supporting general practices in every state.
Dr Paul Mara
Managing Director
“At QPA, we value general practice, because we are GPs. We understand how hard it is to be a GP. One minute you can be seeing a child with a sore throat, the next managing a patient with complex chronic disease. As GPs, we understand general practice isn’t just about our patient’s problems but about their stories, where and how they live. We make a difference to people’s lives in small or large steps every day. At QPA, we don’t just accredit general practices: we understand them.”
We’re here to empower you to make your practice the best it can be.
Our point of difference
At QPA, we provide certification processes that are effective and efficient. We make certification beneficial for practices by delivering engaging, constructive and productive feedback that ultimately empowers general practices to deliver the best patient outcomes. We strongly believe in the importance of ongoing quality improvement, because we believe this delivers high standards and confidence. Our certification processes can be challenging, but they ultimately result in better practice outcomes, because we empower practices with tools and support. QPA surveyors are true general practice specialists; all have been a GP or a Practice Manager themselves. This means that they understand the realities of running a general practice and provide feedback and reporting that is grounded in practical experience.